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Getting a License

  1. Go to catops.app/hub-licenses
  2. Choose a plan:
    • Personal ($5) - Up to 3 devices, 7-day retention
    • PRO ($99) - Unlimited devices, 30-day retention
  3. Complete payment
  4. Copy your license key from the confirmation page or email

Activating Hub

1

Open Hub

Navigate to http://your-server:8090
2

Create Admin Account

On first visit, create your admin username and password
3

Go to Activation

Click Settings → License or go to /activate
4

Enter License Key

Paste your license key and click Activate

Activation Slots

Each license has a limited number of activation slots:
PlanSlots
Personal3 devices
PROUnlimited
If you’ve used all slots and need to move Hub to a new server:
  1. Deactivate on the old server (see below)
  2. Activate on the new server

Deactivating a License

To free up an activation slot:
catops-hub deactivate
Or from the Settings page, click “Deactivate License”.
After deactivation, Hub will stop collecting metrics until reactivated.

Offline Activation

For air-gapped or offline networks:
1

Get Request Code

Go to /activate and click “Offline Activation” Copy the request code shown
2

Generate Response

On a machine with internet, go to catops.app/offline-activate Enter your license key and request code Copy the response code
3

Activate

Back on your server, enter the response code Click “Activate Offline”

License Status

Check your license status:
catops-hub version
Or in the dashboard under Settings → License.

Troubleshooting

  • Check for typos or extra spaces
  • Ensure the license is for Hub (not Cloud)
  • Try copying again from your email or dashboard
You’ve used all activation slots. Deactivate from another device first, or upgrade to PRO for unlimited devices.
Hub needs internet access for initial activation. For offline networks, use the offline activation method above.

Upgrading License

To upgrade from Personal to PRO:
  1. Purchase PRO at catops.app/hub-licenses
  2. In Hub, go to Settings → License
  3. Enter the new PRO license key
  4. The old license will be replaced