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Getting a License

  1. Go to catops.app/hub-licenses
  2. Choose a plan:
    • Personal ($5) - Up to 3 devices, 7-day retention
    • PRO ($99) - Unlimited devices, 30-day retention
  3. Complete payment
  4. Copy your license key from the confirmation page or email

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Activating Hub

1

Open Hub

Navigate to http://your-server:8090
2

Create Admin Account

On first visit, create your admin username and password
3

Go to Activation

Click Settings → License or go to /activate
4

Enter License Key

Paste your license key and click Activate

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Activation Slots

Each license has a limited number of activation slots: If you’ve used all slots and need to move Hub to a new server:
  1. Deactivate on the old server (see below)
  2. Activate on the new server

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Deactivating a License

To free up an activation slot:
Or from the Settings page, click “Deactivate License”.
After deactivation, Hub will stop collecting metrics until reactivated.

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Offline Activation

For air-gapped or offline networks:
1

Get Request Code

Go to /activate and click “Offline Activation” Copy the request code shown
2

Generate Response

On a machine with internet, go to catops.app/offline-activate Enter your license key and request code Copy the response code
3

Activate

Back on your server, enter the response code Click “Activate Offline”

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License Status

Check your license status:
Or in the dashboard under Settings → License.

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Troubleshooting

  • Check for typos or extra spaces
  • Ensure the license is for Hub (not Cloud)
  • Try copying again from your email or dashboard
You’ve used all activation slots. Deactivate from another device first, or upgrade to PRO for unlimited devices.
Hub needs internet access for initial activation. For offline networks, use the offline activation method above.

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Upgrading License

To upgrade from Personal to PRO:
  1. Purchase PRO at catops.app/hub-licenses
  2. In Hub, go to Settings → License
  3. Enter the new PRO license key
  4. The old license will be replaced